December 18, 2017
The Forbes Travel Guide 4 Star rated, AAA 4 Diamond rated Viejas Casino & Resort will open a new luxury tower in February 2018 as the third phase of its latest development plans. The newly unveiled tower Willows Hotel & Spa is designed as a resort within a resort, where a holistic approach to the guest experience will be customized to promote wellness. The 159 all-suite tower will be an adults-only, tranquil retreat featuring the finest amenities including a lush new saltwater pool; a luxurious spa, salon, and fitness center; and three new restaurant concepts offering delectable fare.
"We're redefining our guest experience, making every choice about accommodating our guests and fostering an unparalleled sense of well-being and tranquility," said Viejas Tribal Chairman Robert J. Welch, Jr. "The level of personalization and detail we are putting into this new build will expand the demographics of our current visitor and have a strong positive impact on the local economy."
Reinventing the hotel check-in model, the luxury tower will feature one-of-a-kind Specialized Stay Packages, which obliterates the standard check in and check out times, and allows guests to arrive at their leisure, and check out later, per day of reservation.
"You will be able to tell us what time is best for you to arrive, and your room will be waiting for you," explains Welch. "And, even better, guests who arrive in the evening can check out in the evening, allowing for them to have access to their room for their entire stay."
Upon arrival, visitors will be greeted with a personalized check in experience that will be tailored to their unique accommodations and describe the array of luxurious built-in features therein. Each suite will feature an ultra-modern contemporary design and come equipped with Amazon's Alexa personal assistant, which can find information, act as an alarm, play music, and more. A pillow preference program will allow guests to choose from a selection of plush bedding options to ensure a restful night's slumber and select rooms will feature a Wellness Experience including items such as Vitamin C-infused showers which will add to the guests' ability to reinvigorate. Each suite feature products from Whish Beauty, whose trendsetting bath and beauty products are naturally sourced, organic, and made in the USA.
Those wishing to relax poolside can enjoy the all-new saltwater pool with amenities designed to nourish the mind and body. From outdoor meditation to poolside massage treatments, the adults-only pool will be complemented by a brand-new spa, which will offer full salon and spa services, ideal for anyone who seeks to be pampered, while a 24-hour state-of-the-art fitness center will allow guests to maintain their exercise regimens uninterrupted during their stay. Spa highlights include a tranquility garden, salt sauna, steam room, and outdoor cabanas where treatments can be provided. This provides the perfect balance across the AAA 4 Diamond, Forbes Travel Guide 4 Star rated property and compliments Viejas' other family-friendly and high-energy pool environments.
The Chairman adds, "We are thrilled to add the adults-only pool and spa to this facility. Our spa will be world-class and will likely attract a distinguished clientele from all parts of the western U.S. to experience this modern, luxurious yet inviting concept."
In order to satiate the refined tastes of the hotel's visitors, three new restaurant concepts will feature fresh, gourmet international food offerings. Locale Kitchen and Lounge, the signature eatery with farm-to-table California inspired cuisine, will serve lunch and dinner before turning into a nighttime hotspot. Ginger Noodle Bar will offer up classic and contemporary Asian fare in a comfortable and modern setting, while The Daily Roast will feature popular Starbucks products and serve the grab-and-go needs of guests. Additional details and menus for each of the restaurants will be announced at a later date.
Reservations for the new tower are now being accepted and can be made by calling Viejas at 800-847-6537.
Viejas Casino & Resort is at the heart of the Viejas Band of Kumeyaay Indians' entrepreneurial achievements and is recognized as one of the most respected and successful Indian gaming resorts in California. Since its beginnings as the Viejas Bingo Room in 1977 the property has undergone several expansions, constantly striving to provide guests more amenities, better services and more reasons to visit.
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