SAN DIEGO - J.D. Power and Associates' announced their customer satisfaction list for Southern California casinos today, and Barona Resort & Casino topped their list for the second year in a row.
The results were based on answers from casino visitors, who were asked to rank casinos on gaming, facilities, cages, cashiers, ticket redemption machines, arrival services, parking and beverage services. The top favorites in order were:
Michael Drago, J.D. Power's director of global hospitality and travel practice, commented "The highest-ranking Indian gaming casinos combine Las Vegas-style excitement with the convenience of being local."
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